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Defining Our Terms · No. 07

hu·man-op·tion·al deal

\ˈhyü-mən ˈäp-shə-nəl ˈdēl\noun

1 :A car transaction that can run from discovery to delivery without a person, where a human is available at every step and required at none.

//She finished a human-optional deal at 9:40 on a Tuesday night and met a person for the first time at delivery.

Available always. Required never.

First published October 16, 2026 · The Starting Line, issue 24

Chris Hudson · General Manager, Mark Miller Subaru · Writes The Starting Line